Frequently asked questions.
Can I use it with Best Practice/Medical Director/etc?
Yes! We are web-based, this means you just need access to the internet to open our website in your browser. You can then paste all the notes onto your practice software.
What if I work in more than one place?
Octadoc is not practice specific, so you can access it from anywhere. And if you leave your current practice all the templates stay with you.
Some templates are very detailed – do I have to fill it all out?
No! The templates are a guide, and you can click as much or as little as you want.
I see a lot of patients with condition X, but I can’t find a template for it. Do I have to build one myself?
Not at all – we have a team of doctors that can build any template you would like, this is included in your subscription. Just send us a request and we will start working on it ASAP.
What happens if I go on a long holiday or parental leave?
Just send us an email and we can pause your subscription for as long as you need.
Do you store any identifiable patient information?
No, all the information you enter is anonymous, we don’t store it and we ask you to not write any identifiable information.
Do you have big pharma/outside investors backing you?
No way, José! We are fully self-funded, and we have no outside investment.
Do you have discounts for medical students/interns/registrars?
Yes, we do. Medical students and interns can access Octadoc for free and registrars are entitled to a discounted rate of AUD40/month. Send us an email so we can set you up.